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Information document article 13 EU Reg. 2016/679- GDPR
Information on the processing of personal data collected from the interested party

In compliance with the provisions of EU Reg. 2016/679 (European Regulation for the protection of personal data) we provide the necessary information regarding the processing of personal data provided. The information must not be considered valid for other websites that may be consulted through links on the domain owner's internet sites, which are not to be considered in any way responsible for third party websites.

This is an information notice pursuant to art. 13 of EU Reg. 2016/679 (European Regulation for the protection of personal data), which is also inspired by the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, regarding Cookies and as provided for by the Provision of the Authority for the protection of personal data of 08.05.2014 regarding cookies.


HOLDER OF THE TREATMENT, pursuant to art. 4 and 24 of the EU Reg. 2016/679 is Controlli S.p.A., with registered office in Via Carlo Levi 52 Sant'Olcese Genoa, in person of the legal representative pro-tempore.


The personal data provided will be processed in compliance with the conditions of lawfulness pursuant to art. 6 EU Reg. 2016/679 for the following purposes:

A) navigation on this website (Article 6 letter f);
B) Checking the progress of orders and shipments (Article 6 letter b);
C) Possible access to the portal for the management of heat metering (Article 6 letter b);
D) Any request for assistance or information via dedicated forms (e.g. contact form), or by calling one of the numbers / contacts on the site, and subsequent contact by a person in charge of checks, at the addresses left (Article 6 letter f);

For more information on the cookies used by this website, see the cookies policy.


Personal data provided by the Customer may be communicated to recipients, who will process the data as Data Processors and / or as natural persons acting under the authority of the Data Controller and the Data Controller or who operate in complete autonomy as separate Data Controllers of the treatment, in order to comply with the contracts or related purposes. The list of designated data processors is constantly updated and available at Controlli S.p.A.

The data may be communicated to recipients belonging to the following categories:

- Subjects that provide services for the management of the information system and of the communication networks of the Data Controller (including e-mail);
- Studies or Companies in the field of assistance and consultancy in the marketing sector;
- Financial and insurance institutions;
- Consultants;
- Authorities competent for fulfilling legal obligations and / or provisions of public bodies, upon request.
The data may eventually be sent to commercial information companies for the assessment of solvency and payment habits and/or subjects for the purposes of debt collection.


The personal data provided, may be transferred abroad within or outside the European Union, within the limits and under the conditions set out in Articles. 44 and ss. of the 2016/679 EU Regulation, in order to comply with purposes related to the transfer. Specifically, the data that will be transferred to the company hoster S.p.A. are guaranteed by the company's Privacy Shield certification.


The processing will be carried out in an automated and / or manual way, with methods and tools aimed at guaranteeing maximum security and confidentiality, by subjects specifically appointed to do so.

In compliance with the provisions of art. 5 paragraph 1 letter e) of Reg. UE 2016/679 the personal data collected to allow navigation will be stored in a form that allows identification of data subjects for the duration of the session (technical cookies), if you request to be contacted for an offer or to use of one of the services offered by forms or contacts on the website, personal data will be kept for the time necessary to process your request. For direct marketing purposes, data will be retained for two years from acquisition, while for profiling purposes the data will be retained for one year from the acquisition of consent. More information about the criteria based on the conservation of your data can be requested by writing an email to


Apart from that specified for navigation data, the user is free to provide personal data in dedicated areas on the site. The provision of personal data for the purposes B) and C) is necessary to complete the request for assistance / contact. In case of failure to provide, the owner can not meet your request, but you will be free to browse on this site. The conferment for the purposes D), E) and F) is optional, failing the customer can still browse on this site or take advantage of one of the services offered.


You can assert your rights as expressed in articles 15, 16, 17, 18, 19, 20, 21, 22 of EU Regulation 2016/679, by contacting the Data Controller, or the designated Data Processor, by writing to You have the right, at any time, to ask the Data Controller to access your personal data, to rectify it, to cancel it or limit its processing. Furthermore, you have the right to object, at any time, to the processing of your data (including automated processing, eg profiling) and to the portability of your data. Without prejudice to any other administrative and judicial appeal, if you believe that the processing of data concerning you, violates the provisions of EU Reg. 2016/679, pursuant to art. 15 letter f) of the aforementioned EU Reg. 2016/679, you have the right to lodge a complaint with the Guarantor for the protection of personal data and, with reference to art. 6 paragraph 1, letter a), has the right to revoke the consent given at any time. In the case of requesting data portability, the Data Controller will provide you in a structured format, in common and legible, by automatic device, the personal data concerning you, without prejudice to paragraphs 3 and 4 of the art. 20 of the EU Reg. 2016/679.